Privacy Policy

This Privacy Policy outlines MarketSync's policies and procedures on the collection, use, and disclosure of Your data when You access our platform and clarifies Your privacy rights and protection under the law.

We use Your Personal data to enhance and maintain the platform. By leveraging our platform, You consent to the accumulation and utilisation of data in line with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with initial capital letters are defined under the conditions listed below. These definitions maintain their meaning regardless of whether they're singular or plural.

Definitions

For this Privacy Policy:

Account is a distinctive account generated for Your access to our platform or its features.

Company (known as "MarketSync", "We", "Us", or "Our") refers to Meta Tools, 128 City Road, London, United Kingdom, EC1V 2NX

Cookies are minute files placed on Your device by our platform, storing details of Your browsing behaviour.

Country is the United Kingdom.

Device is any electronic tool accessing the platform like a PC, smartphone, or tablet.

Personal Data pertains to data about an identifiable individual.

Platform alludes to MarketSync's website.

Service Provider is an entity that processes data for MarketSync. This includes third-party entities aiding in the platform's operation, services related to the platform, or analysing its usage.

Third-party Social Media Service is a site or social platform allowing Users to log in or set up an account to access the platform.

Usage Data pertains to data collected automatically from platform usage or its infrastructure (e.g., page visit duration).

Website refers to MarketSync, available at https://marketsync.ai

You denotes the individual or entity using the platform.

Account is a distinctive account generated for Your access to our platform or its features.
Company (known as "MarketSync", "We", "Us", or "Our") refers to Meta Tools, 128 City Road, London, United Kingdom, EC1V 2NX
Cookies are minute files placed on Your device by our platform, storing details of Your browsing behaviour.
Country is the United Kingdom.
Device is any electronic tool accessing the platform like a PC, smartphone, or tablet.
Personal Data pertains to data about an identifiable individual.
Platform alludes to MarketSync's website.
Service Provider is an entity that processes data for MarketSync. This includes third-party entities aiding in the platform's operation, services related to the platform, or analysing its usage.
Third-party Social Media Service is a site or social platform allowing Users to log in or set up an account to access the platform.
Usage Data pertains to data collected automatically from platform usage or its infrastructure (e.g., page visit duration).
Website refers to MarketSync, available at https://marketsync.ai
You denotes the individual or entity using the platform.

Collecting and Utilising Your Personal Data

Data Types

Personal Data
As You use MarketSync, We might request identifiable information, including but not limited to:

Email address,
Full name
Phone number
Address, City, ZIP/Postal code

Usage Data
This is acquired automatically upon platform usage, comprising data like IP address, browser type, pages visited on our platform, and other diagnostic details.

Upon accessing MarketSync via a mobile device, we gather data like the device type, its IP address, mobile OS, browser type, and other related details.

Third-Party Social Media Service Data
MarketSync allows account creation and logging in via:

Google
Facebook
Twitter
LinkedIn

Should You choose to use a Third-Party Service, we might gather data linked with that account, such as name, email, activities, or associated contact list.

Tracking Technologies and Cookies
We employ Cookies and similar tools to monitor activity on MarketSync and store specific details. Technologies in use include beacons, tags, and scripts, all aiming to enhance and analyse our platform. We use both Session and Persistent Cookies, with various purposes such as ensuring platform functionality, remembering user preferences, and tracking platform traffic.

For comprehensive details about our cookies and your choices about them, please refer to our Cookies Policy section in this Privacy Policy.

Handling of Your Personal Information

MarketSync may utilise Personal Information for these purposes:

Service Provision & Maintenance:
‍Ensuring our platform runs smoothly and observing how it's used.
Account Management:
Overseeing your MarketSync membership and letting you make the most of our features.
Contract Execution:
Fulfilling agreements when you buy goods or services via MarketSync.
Communication:
Reaching out via email, calls, SMS, or app notifications about updates, security, and more.
Updates & Promotions:
Informing you about similar offers, unless you've opted out.
Request Management:
Addressing and handling your inquiries.
Business Transactions:
Considering or executing mergers or asset transfers, where user data might be involved.
Other Uses:
Analysing data, spotting trends, enhancing our offerings, and refining your experience.

Your details might be shared under these conditions:

Service Associates:
For analysing our platform's use, processing payments, and communication purposes.
Business Changes:
During mergers, acquisitions, or negotiations.
Affiliates:
With our associated companies while ensuring they respect this policy.
Partnerships:
With business allies to present specific offers.
Public Interactions:
Information you disclose in public spaces might be accessible to others.
With Approval:
Any other sharing will be with your explicit consent.

Storing Your Personal Information
MarketSync will hold onto your information as long as it's needed for the outlined purposes. We'll also store data for compliance, settling disputes, and upholding agreements.

For internal assessments, usage details will be retained but typically for shorter durations, unless legal or functional needs dictate otherwise.

Transferring Your Personal Information
Your data might be handled in various locations, depending on where processing associates operate. By agreeing to this policy, you consent to such transfers. MarketSync is committed to ensuring your information's secure handling.

Your Rights Over Personal Information
You can modify, erase, or request support in handling your data. You can also reach out for access or rectification of your details. Some info might be kept if legally necessary.

Disclosing Your Personal Information
In events like company mergers or legal needs, your data might be shared. We'd notify you if such sharing would mean a new policy applies.

More on How We Process Your Information
Some service providers might access your data, abiding by their respective privacy guidelines.

Analytics
We might employ external platforms, like Google Analytics, to study our service use.

Email Promotions
We might send promotional emails. If undesired, you can unsubscribe or contact us. Our emails might be managed by providers like ActiveCampaign.

Payments
For paid services, third-party payment systems are used, e.g., Stripe.

Regarding Minors
MarketSync isn't designed for under-13s. We don't purposely gather their data. Parents should reach out if they have concerns.

External Links
Our platform might have third-party links. We advise caution and checking their policies, as we're not responsible for external content.

Privacy Policy Adjustments
Occasionally, we might update this policy and will notify users about significant changes.

Reaching Out
For queries on this policy, contact us via:

Email: info@marketsync.ai
Our contact page: https://marketsync.com/contact