Frequently Asked Questions

How secure is MarketSync?

MarketSync takes security seriously. Our platform employs robust encryption and security measures to safeguard your personal and trading data, ensuring a safe and protected trading environment.

Do you use third-party software?

 No, MarketSync is a standalone platform built to provide comprehensive trade copying and signal replication services directly from Telegram and other trusted sources. We don't rely on any third-party software to ensure the best user experience.

What is the average speed of a trade execution?

MarketSync boasts lightning-fast trade execution, with trades replicated in real-time. This ensures that you can capitalize on trading opportunities promptly without any delays.

Can I use MarketSync with a prop firm?

  Absolutely! MarketSync's unique features make it prop-firm friendly, ensuring seamless trading with prop firms such as FTMO, MyForexFunds and more. MarketSync is also a great solution to manage multiple funded accounts from one main ‘master account’.

Does MarketSync support MT5 accounts?

 Yes, MarketSync fully supports both MT4 and MT5 accounts, providing compatibility with a wide range of trading platforms. 

What risk types can I choose?

 MarketSync offers various risk management options, including fixed lot sizes and percentage-based risk, giving you control over your risk exposure.

How many Telegram channels can I copy from?

MarketSync allows you to copy signals from multiple Telegram channels, providing you with the flexibility to follow various signal providers. (TO CONFIRM)

Do you have any promos/discount codes going on?

Absolutely! You can get 6 months of FREE access to MarketSync by opening and depositing £400 with our partner broker Vantage Markets. 

The Telegram channel I want to copy isn't copier-friendly. Can you add its format to the platform?

We strive to accommodate various signal formats. If a particular Telegram channel isn't copier-friendly, please contact us with the channel details, and our team will review its integration.

I have a feature request, how can I request this?

We value user feedback and are always eager to enhance our platform. If you have a feature request or a suggestion to improve MarketSync, you can easily submit it through our user-friendly feedback form on the platform. Our development team reviews all requests, and we strive to incorporate valuable suggestions into our future updates.

Which brokers and exchanges is MarketSync compatible with?

MarketSync is compatible with various popular brokers and exchanges, including all MetaTrader-based brokers and Binance for both spot and futures trading. Our wide compatibility ensures seamless integration with your preferred trading platforms.

Can I copy trades from a demo account?

Yes, MarketSync supports trade copying from both live and demo accounts. You can use a demo account to test strategies and build confidence before deploying them in your live trading account.

Do I need a VPS to run trades 24/7?

No, MarketSync is designed as a cloud-based solution, eliminating the need for a Virtual Private Server (VPS). You can enjoy uninterrupted trading and 24/7 trade copying without the hassle of managing and paying for a VPS.

Is there a limit to how many accounts I can copy?

 MarketSync allows you to copy trades to an unlimited number of accounts, making it ideal for managing multiple trading accounts simultaneously.

Can I copy trades between MT4 and MT5 accounts?

Yes, MarketSync allows for cross-platform trade copying, enabling seamless replication between MetaTrader 4 and MetaTrader 5 accounts.

Where are MarketSync servers located?

Our servers are strategically located around the world to ensure low latency and fast trade execution, providing traders with an optimal trading experience.

Do you offer a free trial?

Yes, we offer a 5 day free trial for new users to experience the power of MarketSync and see how it can enhance their trading journey.

I can't find my broker. Can you add it?

MarketSync continually works to expand its broker compatibility. If your broker is not currently supported, please reach out to our support team, and we'll do our best to accommodate your request.

Do you have an affiliate plan?

Yes, we offer an attractive affiliate program that rewards you for referring new users to MarketSync. Earn recurring commissions for each successful referral, enter exciting pool prizes and grow your income while helping others discover the power of our services.