FAQ
Everything you need to know.
Answers to the most common questions about MarketSync, pricing, supported brokers, signal groups, and more.
MarketSync is an order routing tool that copies trading signals from Telegram to your MT5 or MT4 account automatically. We do not provide financial advice.
Under 250 milliseconds on average. Our proprietary signal recognition engine reads messages in microseconds and orders are routed to your broker over a secure connection instantly.
No. MarketSync is 100% cloud-based. There is nothing to install or run on your computer. Signals are copied to your account 24/7, even while you sleep.
Any broker that supports MetaTrader 4 or MetaTrader 5. We route orders which connects to 500+ brokers worldwide including ICMarkets, Pepperstone, Exness, XM, FTMO, and many more.
Yes. You can cancel your subscription at any time from your dashboard. There are no lock-in contracts or cancellation fees.
$49/month flat. Or $34.30/month if billed annually (save 30%). One MT5/MT4 account included. Additional accounts are $20/month each.
We accept card payments (Visa, Mastercard, Amex) and cryptocurrency (SOL, USDC, ETH, BTC) through our payment partners.
Up to 3 signal groups per MT5/MT4 account. You can add additional MT5/MT4 accounts to your subscription for $20/month each.
No. MarketSync is an order routing tool only. We do not provide financial advice, trading signals, or recommendations. You are responsible for your own trading decisions and any risks involved.
When a signal has a range entry (e.g., BUY 5000-4990), MarketSync splits it into multiple orders spread across the range. Each layer gets its own TP target, giving you a better average entry price.
Yes. MarketSync handles the full trade lifecycle: SL moves, risk-free updates, partial closes, full closes, and pending order cancellations. When the signal provider sends an update, your account updates automatically.
MarketSync cancels only pending (unfilled) orders from that signal. Already-filled orders remain open with their original SL and TP levels.
Yes. You can configure copy settings per group independently: different lot sizes, TP levels, and layering settings per group.
Different brokers use different symbol names. MarketSync automatically maps common aliases (GOLD to XAUUSD, NAS to USTEC, etc.) based on your broker's symbol list.
No. Your credentials are passed to your broker over a secure connection at setup time. MarketSync does not store your trading password.
Yes. Every paying subscriber gets a referral link. You earn 10% recurring commission ($4.90/month) for every user you refer, for as long as they stay subscribed.
Signal providers and trading communities can run MarketSync under their own brand. Custom domain, logo, and colors. Plans start from $199/month.